Privacy Policy

Privacy Policy

Introduction

Welcome to https://same-day-plumber-service.vibereports.co.uk (hereinafter referred to as “the Company” or “we”). We are committed to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details how we collect, utilize, and safeguard the personal data of our visitors and customers in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Privacy Act (UCPA), Utah, USA
  • Connecticut’s Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to our website, mobile applications, online services, and any other digital products or platforms that we own or operate. It is important to note that this privacy statement does not extend to external links or third-party applications accessible through our site, as these entities have their own distinct privacy policies governing data collection.

Processing Activities

This policy outlines the practices related to:

  • Your use of our applications and services as an authorized user.
  • Interactions with our websites linked to this Privacy Policy.
  • Communication from us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data necessary for processing transactions, including cardholder details and payment history.
  • Financial Information: Your financial records may be stored to facilitate billing and accounting processes.
  • Purchase Information: Details about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device when using our apps.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Comments, suggestions, and reviews you provide to help us improve.
  • Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless access.
  • Product Information: Details about products you have shown interest in or purchased from us.

We gather this data through direct user input, interactions with our systems, and the use of automated technologies, including cookies and other tracking tools. Additionally, third parties may share personal data with us, though we are not responsible for their privacy practices.

Cookies

Cookies are small text files stored on your browser or device when you visit our website. We utilize them to enhance user experience and collect analytics:

  • Strictly Necessary Cookies: Crucial for navigating the site and ensuring basic functionality.
  • Preference Cookies: Remembering user preferences, such as language settings.
  • Analytics Cookies: Tracking site usage to improve services and understand user behavior.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for the specific purpose it was collected. Once this period expires, we delete or anonymize the data to protect your privacy. Our retention periods vary depending on the type of data and its use.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Employing encryption protocols for secure communication.
  • Engaging reputable third-party processing providers who adhere to strict security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from children, and any such information will be deleted if discovered.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access: The right to request access to and review your personal data.
  • Rectification: Correcting inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Deleting or anonymizing your data under specific circumstances.
  • Restriction: Limiting the processing of your data in certain situations.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for legitimate reasons.
  • Non-Discrimination: Ensuring no adverse decisions are made solely based on automated processing.

To exercise these rights or have questions about your privacy, please contact our Data Privacy Team using the details provided below. We will respond to your request promptly and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

For any privacy-related inquiries, requests for access or deletion of data, or if you have any questions about our privacy practices, please contact us:

Email: [email protected]

Postal Address: [Provide Company Address]